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SEO Biases: Debunking Myths for Clients

4 Min Read
Heather Dorff

Whether you’re trying to educate clients about the value of SEO or create buy-in from internal teams about why SEO’s initiatives are crucial to project success, there are a lot of misconceptions about SEO. These biases can be challenging to overcome, but it’s crucial to address them head-on to ensure SEO gets the recognition and level of engagement it needs to drive business growth.

Let’s explore why SEO sometimes gets misunderstood and how to effectively counter those biases to highlight its true value.

Bias #1: “SEO Doesn’t Really Matter”
This common misconception suggests that SEO is nice to have, but not essential. It’s like that extra screw left over from assembling IKEA furniture—you think you don’t need it, but the structure might crumble later on.

The Reality:
SEO, particularly technical SEO, is the foundation that supports your website’s visibility. Even a beautifully designed website is invisible if it’s not ranking in search results. If a site launches and no one finds it on Google, does it even exist?

How to Overcome It:
Show tangible results. Demonstrate how a well-planned SEO strategy leads to improved rankings, increased organic traffic, and more conversions. Additionally, if you include an example of an outcome without SEO oversight as a comparison, even better. The return on investment (ROI) will speak louder than any skepticism.

 

Bias #2: “SEO Is a Scam”
Some clients have been burned by so-called SEO “experts” who use shady tactics, leading to penalties from search engines. This experience leaves clients wary and distrustful of SEO as a whole.

The Reality:
While unethical practices like keyword stuffing or buying backlinks still exist, they are not representative of the SEO industry. Just like not all mechanics are dishonest, not all SEOs are out to deceive. Quality SEO involves building sustainable, long-term growth.

How to Overcome It:
Be transparent with your approach. Show clients how ethical SEO practices lead to trust and sustainable success, while bad tactics can destroy both rankings and relationships. Case studies showcasing responsible SEO and subsequent growth will help build trust.

 

Bias #3: “SEO Is Just Keyword Stuffing”
Some believe that SEO is just about cramming keywords into a page. They think that sprinkling keywords everywhere is all it takes to rank high on Google.

The Reality:
SEO is far more than keyword optimization. It’s an intricate balance of technical SEO, content strategy, user experience (UX), and understanding search intent. Simply stuffing keywords doesn’t work anymore, Google values quality, experience, expertise, relevance, and usability.

How to Overcome It:
Simplify the complexities of SEO by using clear analogies or visual explanations. For example, compare SEO to building a house, where technical SEO is the foundation, content is the furniture and appliances, and UX is the interior design that brings it all together cohesively. This makes the process easier to understand.

 

Bias #4: “All Digital Marketing Agencies Are SEO Experts”
Many agencies claim to be SEO specialists, but few have the technical expertise needed to handle more complex issues, especially with JavaScript-heavy frameworks and headless sites.

The Reality:
Technical SEO requires a specific skill set, especially as websites become more complex. Without this expertise, even a well-designed site may not perform well in search results due to improper crawling and indexing.

How to Overcome It:
Highlight the difference between basic SEO knowledge, technical SEO expertise, and content marketing. Use real-life examples of how deep technical skills solved complex SEO challenges, particularly in areas like JavaScript rendering or Core Web Vitals optimization.

 

Bias #5: “I Don’t Like Google. I Don’t Want to Feed the Monster.”
Some people are skeptical of big tech companies and corporations, including Google. They believe that by investing in SEO, they are supporting a system they don’t trust.

The Reality:
Google isn’t going anywhere, and SEO is about more than just helping search engines—it’s about connecting businesses with the people looking for their products or services. As new technologies like AI and voice search evolve, SEO becomes even more critical in reaching the right audience.

How to Overcome It:
Acknowledge the concern but refocus the conversation on the business benefits of SEO. Explain that SEO isn’t about feeding the “Google machine”—it’s about ensuring businesses can be found by their target audience, wherever that search happens.

 

Bias #6: “SEO Just Magically Happens”
Some assume that SEO is automatically baked into a website and doesn’t require any ongoing effort. They think developers can simply turn it on, and it will work itself out.

The Reality:
SEO is not automatic. It requires expertise, strategy, and continuous optimization. Without an SEO professional’s guidance, you risk having a great website that no one can find because it wasn’t built with search engine visibility in mind.

How to Overcome It:
Make it clear that SEO is as essential as design and functionality for a website’s success. It’s not a one-time task but an ongoing process that ensures your site is seen and ranks well in search engines.

 

Bonus Bias: “SEO Is Going to Die!”
Some believe that SEO will soon become obsolete, especially with the rapid pace of technological changes. I often hear: “SEO will be obsolete in 5 years because [insert new technology here].”

The Reality:
SEO is constantly evolving, but it’s far from dying. With the rise of AI, voice search, and other innovations, SEO is more important than ever. As technology changes, so does SEO, making it a critical part of any digital strategy.

How to Overcome It:
Explain how each technological advance creates new SEO challenges and opportunities. SEO adapts and thrives in new environments, just like any essential element of marketing.

 

SEO Matters, a lot.
Debunking these biases is key to getting clients and internal teams on board with SEO. By using data, clear communication, and a little bit of humor when appropriate, you can transform even the biggest skeptics into SEO believers.

Heather Dorff

Manager, SEO & Content Strategy at Corra

Corra, a Publicis Sapient company, is the global commerce leader and SI helping brands and organizations grow by evaluating, building, and optimizing their digital commerce ecosystems. Our vast experience with composable and headless implementations speeds time-to-value and provides technical freedom to our clients. Our TotalCare managed services program provides gold-standard support, enhancements and ongoing commerce strategy. We are strategic thinkers, accomplished engineers, and award-winning experience designers. We believe outstanding customer experiences can’t exist without flawless technology, and that flawless technology is pointless without beautiful, human-centered design. Our clients are an integral part of our team. Together, we remove the obstacles that are limiting growth and discover new opportunities. We don’t rest until our clients achieve their full potential. Our clients’ KPIs are our KPIs. We have 20 years of experience in commerce technology, but we also know that customer expectations are constantly evolving. For this reason, we’ve built future-proof solutions and refined an agile execution process that helps our clients achieve more with less. As a Publicis Sapient company, Corra joins a global network spanning 20,000 people with 53 offices around the world enabling us to accelerate our clients’ businesses through designing and building the experiences and services their customers demand.

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