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Ecommerce Customer Engagement – Are You Doing it Right?

1 Min Read
Corra

As Ecommerce has grown in size and importance within the fashion and retail industries, customer engagement has become the Holy Grail of online success. In spite of this, only a few businesses have figured out exactly what engagement is or what it takes to achieve it.

Enter Michael Harvey.

In Apparel Magazine, our COO introduces what we call the “Ecommerce Customer Engagement Hierarchy,” a practical model designed to provide a clear path for businesses to follow in order to engage customers in every aspect of their ecommerce experience.

Read the full article with Apparel Magazine here.  For more information on Corra’s consulting services visit corra.com/services.

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CorraTech is now Corra!

Corra

Corra is the global digital agency that fashion, beauty, and lifestyle brands trust to create luxury commerce experiences. Over the past 15 years, we have built a reputation for award-winning design, disciplined execution, and innovative thinking. With technical expertise concentrated on the Magento, SAP Commerce Cloud, and Shopify Plus platforms, we produce memorable journeys that captivate customers and elevate brands to new heights. Over the past 15 years, we have built a reputation for award-winning design, disciplined execution, and innovative thinking. With technical expertise concentrated on the Magento, SAP Commerce Cloud, and Shopify Plus platforms, we produce memorable journeys that captivate customers and elevate brands to new heights. With seven offices and headquarters in the key markets of New York, Los Angeles, and London, Corra is uniquely positioned to service international retailers with ambitious omnichannel goals.

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Corra is the global digital agency that leading brands and B2B organizations trust to accelerate their growth. Working at the intersection of commerce technology and customer experience strategy, we deliver comprehensive digital solutions that convert and retain customers in the long term.

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