Corra Announces Chief Client Officer
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NEW YORK — Corra is pleased to announce an exciting promotion within the company’s leadership team. Rachel Weir, formerly the VP of Sales and Marketing, now takes on the role of Chief Client Officer, emphasizing the customer-focused mentality of the digital commerce agency. This move also marks Corra’s first female C-Level executive, reflecting Corra’s commitment to leading the charge for women in tech.
As CCO, Weir’s initial initiative will be to lead the recently overhauled Client Relations team, with an unparalleled focus on real client success. Rather than basic account management, Corra’s Customer Success Managers will concentrate on the execution and quality of their services, as well as the measurable results of their clients’ businesses.
“Rachel has been a vital asset to the agency from day one,” said CEO Ron Bongo. “As Chief Client Officer, she’ll serve as a strategic counterpart to our Chief Operating Officer and a counterbalance to our delivery organization. Through this joint collaboration, I’m excited to say we expect to improve our ability to exceed client expectations and improve our deliverables. Rachel’s new role will ensure we are self-evaluating and adapting for the benefit of our clients.”
“I’m honored to be stepping into this position,” said Weir. “It’s a joy leading a team of individuals who take their craft seriously yet remain humble enough to break down barriers and collaborate.”
Weir’s promotion to CCO additionally shows Corra’s commitment to enabling and elevating women into key leadership positions. According to the National Center for Women & Information Technology (NCWIT), women made up just 25% of tech positions in 2015. In comparison, Corra’s global team is comprised of 41% women, who also make up half of all positions at the Director level and above. This is attributed to inclusive hiring practices that focus on hiring the best candidate for any role, and a company culture that emphasizes work-life balance and a collaborative and supportive working environment.
“Beyond just statistics, we truly value the women within Corra,” Weir said. “Our leadership team takes note of the lack of women represented in our space, and we vow to be leaders in change.”
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Corra, a Publicis Sapient company, is the global commerce leader and SI helping brands and organizations grow by evaluating, building, and optimizing their digital commerce ecosystems. Our vast experience with composable and headless implementations speeds time-to-value and provides technical freedom to our clients. Our TotalCare managed services program provides gold-standard support, enhancements and ongoing commerce strategy. We are strategic thinkers, accomplished engineers, and award-winning experience designers. We believe outstanding customer experiences can’t exist without flawless technology, and that flawless technology is pointless without beautiful, human-centered design. Our clients are an integral part of our team. Together, we remove the obstacles that are limiting growth and discover new opportunities. We don’t rest until our clients achieve their full potential. Our clients’ KPIs are our KPIs. We have 20 years of experience in commerce technology, but we also know that customer expectations are constantly evolving. For this reason, we’ve built future-proof solutions and refined an agile execution process that helps our clients achieve more with less. As a Publicis Sapient company, Corra joins a global network spanning 20,000 people with 53 offices around the world enabling us to accelerate our clients’ businesses through designing and building the experiences and services their customers demand.
