"We’re seeing higher costs and lower margins when we expand channels."
Legacy tech stacks often can’t support modern buying behaviors—especially when navigating bulk orders, complex pricing, or personalized consumer experiences.
Build smarter business models, from B2B2C and D2C to marketplaces and partnerships, without compromising profitability or performance.
Legacy tech stacks often can’t support modern buying behaviors—especially when navigating bulk orders, complex pricing, or personalized consumer experiences.
Brands are under pressure to grow, but adding channels without operational efficiency can lead to rising costs and thinner margins.
Expanding into new marketplaces or channels introduces a flood of data and logistics challenges, making it harder to optimize performance.
You're not alone. Nearly half of brands say their ecommerce mix is less profitable than brick-and-mortar. Adding new channels can increase complexity without guaranteed ROI.
Having multiple channels for customers to engage with your products is essential for brands and businesses looking to stay competitive, grow revenue, and meet evolving consumer expectations.
This guide explores two key approaches to opening new channels. Both are viable, but the right choice depends on your business needs and industry.
No two business models are the same. That’s why we:
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