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The Future of Ecommerce Technology

About The Report

True success in ecommerce is more than purchasing the newest platforms and most sophisticated tools. Success requires a comprehensive and holistic strategy that integrates this new technology into a business’s broader vision and go-to-market plan.

Learn how to optimize the solution already in-place by following our report findings–cut CAC, increase customer retention, utilize generative AI, and grow efficiently in 2024.

Key Takeaways
  • How merchants plan to reduce customer acquisition costs, increase customer retention and loyalty, and reduce platform maintenance costs in the long-term
  • Key reasons behind increasing marketing costs and how to reallocate planned spending to maximize ROI
  • Discover customer and revenue retention insights from our partners Yotpo and Narvar 
  • Top emerging technologies to keep an eye on in the coming years
Download Report

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