PMO Manager

Corra is the global digital agency that fashion, beauty, and lifestyle brands trust to create luxury commerce experiences. Over the past 15 years, we have built a reputation for award-winning design, disciplined execution, and innovative thinking.

With technical expertise concentrated on the Magento and Shopify Plus platforms amongst others, we produce memorable journeys that captivate customers and elevate brands to new heights.

Winner of multiple Crain’s Best Places to Work Awards, we offer exciting and challenging projects with industry leading companies, competitive health benefits, flexible work arrangements, ongoing career development, company outings and tons of other bonuses.

Corra is seeking a PMO Manager to join our growing organization. The PMO Manager oversees a team of Project Managers and reports to the Director of PMO. As a PMO Manager you are both a leader and an expert in your field. You serve as an example to the team by leading Corra’s flagship projects as a lead Project Manager, while at the same time you mentor, coach, and pass along your skills & knowledge to your team of Projects Managers. You work with your team to accomplish short and long-term goals, innovate on the delivery process, and achieve successful projects for our clients.

Responsibilities

  • Lead, motivate and develop a fast-paced and geographically distributed functional team, serving a large and disparate client base

  • Maintain and cultivate Corra’s Core Values, culture, and reputation for high quality and excellence within your team

  • Accountable for hitting key performance metrics for your team, such as Billable and Utilization targets

  • Train and onboard new hires on your team, and support the Director of PMO with recruiting and hiring

  • Lead 2-3 flagship projects as a Project Manager; on Scrum based projects serving a key role as Product Owner and/or ScrumMaster

  • Provide project and client oversight, and review deliverables that your team is responsible for producing

  • Drive best practices and promote knowledge sharing and close collaboration within the department

Requirements

  • Minimum 2 years experience managing a multi-person team of Project Managers, Program Managers, Digital Producers or related title

  • Minimum 5 years experience as a Digital Project Manager or Program Manager

  • Minimum 3 years experience in an ecommerce agency or client-facing setting and working with a cross-functional team

  • Experience with an ecommerce platform, preferably Magento Enterprise or Shopify Plus

  • Well-versed in Waterfall, Scrum and Agile methodologies, and able to suggest the approach that best fits project needs

  • Experience using JIRA, Mavenlink or other project management tools is preferred

  • Experience building Project Plans in MS Project or an equivalent software (e.g. Team Gantt)

  • Experience managing large budgets (both fixed fee and time & materials preferred) with detailed estimates for multi-functional teams

  • Experience as a ScrumMaster and CSM Certification

  • Product Owner and CSPO Certification is a preferred

  • Ability to travel is required for meetings with team members and clients

Personal Attributes

  • Outstanding communication skills — written, verbal and listening. You should be comfortable in facilitating difficult discussions, communicating insights, giving specific feedback to your direct reports, and presenting to internal and client stakeholders.

  • Ability to manage multiple projects and tasks at once, most of the time with competing priorities, and ensure delivery is complete and on time

  • Know when it is appropriate to delegate and elevate work

  • Creative problem solver with ability to adapt and make decisions quickly in a fast-paced environment

  • Remain calm, positive, and confident in the face of a challenge

  • Strong time management and prioritization skills, and ability to quickly switch tasks

  • Highly organized, detail-oriented, and process-oriented

  • Ability to quickly learn and understand new technologies and concepts

  • Honest and dependable, with strong and quick follow through

  • A focus on client/team/project success of company politics and self promotion

Employee Policy

  • Corra provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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