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Add Tax to Cart?

2 Min Read
Michael Harvey

A recent Mashable infographic warns that most of the US public is not too thrilled with the Marketplace Fairness Act (the “Internet Sales Tax” bill that requires online retailers with more than $1mil annual revenue to collect state taxes from all US customers). The graphic reports a number of public sentiments, including the prediction that 44% of consumers will buy less online and more in-store as a result of the bill.  But there are simply too many reasons to think otherwise.

1. Price isn’t the primary reason consumers buy online
The convenience of researching products and the anytime-anywhere purchasing power are huge factors, too. People may decide not to buy online for a while as a sort of personal protest, but I think convenience will win out in the end.

2. Smart retailers saw it coming and prepared
As I’ve argued in various interviews about Amazon, Amazon has already factored this  into their business plan. They’ve anticipated this kind of bill for a while now and have acted accordingly.  For instance, they built distribution centers across the US and began experimenting with attractive new innovations in convenience and distribution such as same day deliveryinstore pickup, etc.

3. Ecommerce investments are still on the rise
Furthermore, if Big-box retailers are to blame for getting the new law passed, as the infographic shows, why are companies like Walmart, the ultimate big-box retailer, investing like crazy in ecommerce? Ecommerce is a major force that will continue to grow like for the foreseeable.  The internet sales tax will be just a bump in the road for Amazon and other large e-tailers, if that.

Questioning the Public's Reaction to the Proposed Internet Sales TaxGraphic via Mashable, photo via Flickr

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Michael Harvey

Michael Harvey is COO at Corra. He oversees the agency's delivery team, including project management, analysis, and marketing. Michael's 20+ year career has spanned marketing, branding, strategy, product development, operations, and technology. He has held operational roles at the senior executive level for a variety of entities including both startups and established organizations.

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Corra is the global digital agency that lifestyle brands trust to accelerate their growth. Working at the intersection of commerce technology and customer experience strategy, we deliver complex digital solutions to leading B2C and B2B retailers.

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